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For any Support-Related Questions, Issues, or New Requirements, you Can Raise a Ticket Immediately Using the Following link:

RSoft Technologies

Raise A Support Ticket

Once the Ticket is Raised, you will Receive a WhatsApp and Email Ticket ID, and you Will Be Updated Until the Issue is Resolved. After Closure, you Can Provide your Valuable Feedback on the Ticket and Escalate if Needed.


πŸ•’SLA Timelines:

Critical Issues: Resolved within 2-4 Hours


General Issues, Questions & New Requirements: Addressed within 24-48 Business Hours


πŸ—“οΈOur Office Hours:

Monday to Friday: 10 AM – 6 PM

Saturday: 10 AM – 4 PM


(Except on Public Holidays)


πŸ“ˆ Escalation Matrix:

Escalation Level 2: Call πŸ“ž 842 802 1234 or
Email πŸ“§ support@rsoft.in


Escalation Level 3: Email πŸ“§ badri@rsoft.in